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Carrier Services Representative

Jacksonville, FL · Administrative
Reports to: Risk Manager
Reports to: Risk Manager Hours: Monday-Friday 9:00 am – 6:00 pm with rotating Saturdays

As a Carrier Services Representative your role is critical in upholding R2 Logistics’ standard of outstanding customer service. Working cohesively with our operations team, you are responsible for ensuring that all contracted carriers meet R2 Logistics’ carrier qualifications.
Responsibilities Include:
  • Communicating with the operations team to identify and manage risks associated with contracted carriers
  • Persistently following up with carriers and insurance providers to ensure documents are obtained in a timely manner
  • Reviewing documentation for quality assurance
  • Distributing and filing documents
  • Ability maintain flexible working hours
  • Effective communication skills, both written and verbal
  • Superior organizational skills and attention to detail
  • Ability to multitask and produce results in a fast-paced environment
  • Excellent interpersonal skills with the ability to handed objection
  • Efficient decision making abilities
  • Energetic and positive attitude
  • MS Office, Outlook, and Adobe Acrobat proficient
  • One on one training focused on setting up your career success
  • Competitive hourly wage 
  • Opportunity for internal career advancement
  • 401k with company match
  • Medical/Dental/Vision Coverage
  • Paid Holidays & Vacation
About R2 Logistics
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win’ competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
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